I get an error when I try to send a PDF for signature

Hi Marke,

Sorry for the delay in response.

As you have mentioned above, you have recently changed the email address for your Adobe account. That seems to be the reason you are getting the error.

This generally happens when you set an email address which is already registered under an Adobe Sign account.

That means you already had an Adobe Sign account with that email address.

In this case, you will need to free that email from the old account.

Then only it will be able to send a document for signature using the current account.

I have sent you a private message. Please check your inbox and refer to the steps mentioned there.

Let us know if you need any help.

Regards,

Meenakshi