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Chris32983547c675
Participant
Oct 17, 2023 3:53 PM UTC
Question

I got scammed by someone passing off as Adobe

Hi There,

 

Wondering if anyone knows how to report a scammer to Adobe's legal team? I just purchased a piece of junky software from a company advertising as Adobe on Bing thinking it was Adobe Acrobat.

 

They advertise using the website pdf-format.com, and the company is called Avanquest Software. Funny enough, it looks like they are a publicly traded company. Not sure how they get away with that. 

 

Anyways, I can't seem to figure out where to report them. Any help would be appreciated. What a waste of my time!

 

 

 

    3 replies

    Patti32267834opyn
    Participant
    Jun 3, 2025 12:33 PM UTC

    I got scammed too, with a pop-up that was called PDF-X editor for "$99.99, permanent license." I reported it to the FTC website. This was in May.

    Once in a while, when I opened a pdf document there was this pop up and one day I finally clicked on it, paid the money but nothing downloaded. Microsoft said they don't sell PDF editing software but that's where I paid, at Microsoft App store, or so I thought!

    I know, Iknnow, don't ever click on any pop ups!!

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    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    Jun 3, 2025 1:02 PM UTC

    This editor is not from Adobe.

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    Amal.
    Amal.
    Legend
    Oct 17, 2023 6:45 PM UTC

    Hi @Chris32983547c675 

     

    I hope you're doing well, and I appreciate you getting in touch and sharing your experience.

     

    It's great that you want to report the incident. To make it easier for you, you can use this link to report it: Adobe genuine software | Adobe official site.

     

    If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help.

     

    Regards,

    Amal

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