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N
noneyya
Participant
April 16, 2017
Answered

I have a license for acrobrat DC that i bought in apr 28 of 2015 - all of the sudden features say to ADD vs allowing me to use them. like protect for example?

  • April 16, 2017
  • 2 replies
  • 452 views

What is the problem that recently happened how do i get acrobat DC working and not have to add a license again?

This topic has been closed for replies.
Correct answer noneyya

figured it out - so i refreshed my whole computer, and it downloaded the new (not from 2015) acrobat dc which didnt take the password for activation and was trying to get me to buy a license vs recognizing i have an older serial number... hmmmm

had to find the hidden download on here for the 2015 acrobat pro - up and running again.

2 replies

T
Test Screen Name
Legend
April 16, 2017

Thanks. Now, please, what does it say at the top of the Window (window title, unless you're on a Mac)

N
noneyyaAuthorCorrect answer
Participant
April 16, 2017

figured it out - so i refreshed my whole computer, and it downloaded the new (not from 2015) acrobat dc which didnt take the password for activation and was trying to get me to buy a license vs recognizing i have an older serial number... hmmmm

had to find the hidden download on here for the 2015 acrobat pro - up and running again.

T
Test Screen Name
Legend
April 16, 2017

"Add" means "add tool to the right hand bar".  What happens when you do? At the top of the window, does it say Acrobat Pro, Acrobat Reader, or something else?

N
noneyyaAuthor
Participant
April 16, 2017

It takes you to the adobe website to buy acrobrat DC... 

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