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M
Morad36195265pqd1
Participant
March 20, 2024
Question

i have a problem

  • March 20, 2024
  • 1 reply
  • 209 views

i have a problem with my pdf, when i select text it glitches and shows parts of the previous slide and i have to scroll in and out for it to go away, how do i fix it?

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    1 reply

    Amal.
    Amal.
    Legend
    March 27, 2024

    Hi there 
     
    Hope you are doing well and sorry to hear that
     
    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
     
    What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.01.20615 installed. Go to Help > Check for updates and reboot the computer once.
     
    Also try to repair the installation from the help menu (Win Only) and see if that works.
     
    Please try to reset the Acrobat preferences as described here https://adobe.ly/43DdeIg and check.

     

    ~Amal

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