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Participant
Oct 7, 2026 12:59 PM UTC
Answered

I have Adobe Acrobat. How do I remove a password on a PDF. See nothing in tools. Have a Mac. Command D not working for me.

Looking at everything on line.  Nothing is working. My accountant put my last year’s returns under a password. Which I have. But now that I want to share them with a new accountant, I just want it easy and simple. NO password. How do I do it?  All I see is “protect” no “remove”.  Thank you!!  SO frustrating. And again, YES I have Adobe Acrobat.

    Karl Heinz  Kremer
    Karl Heinz KremerCorrect answer
    Community Expert
    Oct 7, 2026 1:40 PM UTC

    It looks like somebody hijacked your question thread. The function to remove a password is not obvious if you’ve never done it before. 

    When you open up the document properties and go to the “Security” tab, you will see something like this:

     

     

    When you now set the “Security Method” to “No Password”, it will prompt you for the password:

     

     

     

    After you enter the password, you should see confirmation that the password will be removed. You still need to save the document to make this change active:

     

    4 replies

    Karl Heinz  Kremer
    Community Expert
    Karl Heinz KremerCommunity ExpertCorrect answer
    Community Expert
    Oct 7, 2026 1:40 PM UTC

    It looks like somebody hijacked your question thread. The function to remove a password is not obvious if you’ve never done it before. 

    When you open up the document properties and go to the “Security” tab, you will see something like this:

     

     

    When you now set the “Security Method” to “No Password”, it will prompt you for the password:

     

     

     

    After you enter the password, you should see confirmation that the password will be removed. You still need to save the document to make this change active:

     

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    Participant
    Oct 7, 2026 1:20 PM UTC

    I am trying to redact sensitive data. I’m on a MacBook Pro, and the All Tools menu does not include the Redact a PDF option described in Adobe’s help (https://helpx.adobe.com/acrobat/desktop/protect-documents/redact-pdfs/redact.html?x-product=Helpx%2F1.0.0&x-product-location=Search%3AForums%3Alink%2F3.8.5). Where is the feature?

     

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    Participant
    Oct 7, 2026 1:31 PM UTC

    I found the feature. The help needs to be refreshed.

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    Meenakshi Negi
    Community Manager
    Community Manager
    Oct 7, 2026 1:11 PM UTC

    Hi Lauren29604427tccj,


    Thank you for reaching out.

    If you have the password for the PDF, please refer to the steps outlined in the following help document to remove the password: Remove passwords from PDFs.

    If you have any questions or need assistance, please let us know.


    Thanks,

    Meenakshi

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