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Participant
October 7, 2026
Question

I have Adobe Acrobat. How do I remove a password on a PDF. See nothing in tools. Have a Mac. Command D not working for me.

Looking at everything on line.  Nothing is working. My accountant put my last year’s returns under a password. Which I have. But now that I want to share them with a new accountant, I just want it easy and simple. NO password. How do I do it?  All I see is “protect” no “remove”.  Thank you!!  SO frustrating. And again, YES I have Adobe Acrobat.

    4 replies

    Karl Heinz  Kremer
    Community Expert
    Community Expert
    October 7, 2026

    It looks like somebody hijacked your question thread. The function to remove a password is not obvious if you’ve never done it before. 

    When you open up the document properties and go to the “Security” tab, you will see something like this:

     

     

    When you now set the “Security Method” to “No Password”, it will prompt you for the password:

     

     

     

    After you enter the password, you should see confirmation that the password will be removed. You still need to save the document to make this change active:

     

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    Participant
    October 7, 2026

    I am trying to redact sensitive data. I’m on a MacBook Pro, and the All Tools menu does not include the Redact a PDF option described in Adobe’s help (https://helpx.adobe.com/acrobat/desktop/protect-documents/redact-pdfs/redact.html?x-product=Helpx%2F1.0.0&x-product-location=Search%3AForums%3Alink%2F3.8.5). Where is the feature?

     

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    Participant
    October 7, 2026

    I found the feature. The help needs to be refreshed.

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    Meenakshi Negi
    Community Manager
    Community Manager
    October 7, 2026

    Hi Lauren29604427tccj,


    Thank you for reaching out.

    If you have the password for the PDF, please refer to the steps outlined in the following help document to remove the password: Remove passwords from PDFs.

    If you have any questions or need assistance, please let us know.


    Thanks,

    Meenakshi

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