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trevoniaw46703762
Participant
March 23, 2026
質問

I have been having trouble editing documents for the last month now. The error I get is that the system is loading editing options and it just spins forever, moving maybe 10-20 mins later

  • March 23, 2026
  • 返信数 1.
  • 13 ビュー

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    返信数 1

    Legend
    March 24, 2026

    Hi @trevoniaw46703762,


    Sorry for the troubled experience, and thanks for reaching out.

    It has been going on for a while. Have you done any troubleshooting? Could you let us know whether it is the Adobe Acrobat desktop app, Acrobat Web in your browser, or a mobile app?
    - Acrobat version.
    - Screen recording of the issue.
    - Operating system name and version

    Screen recording helps us identify the issue more precisely and may assist in answering questions we haven't anticipated yet.

    We will look forward to the requested details, and thanks for the assistance.


    ~Tariq