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dKnit
Participating Frequently
Sep 25, 2026 6:03 PM UTC
Answered

I have had Creative Cloud Pro for a long time, including Acrobat. OCR has always been included, but not any more, it seems. What happened?

I have had Creative Cloud Pro for a long time, including Acrobat. OCR has always been included, but not any more, it seems. What happened?

    Dave Creamer of IDEAS
    Dave Creamer of IDEASCorrect answer
    Community Expert
    Sep 25, 2026 7:19 PM UTC

    It’s still there. Make sure your Acrobat is being recognized as Pro. If not, log out of Acrobat and log back in. 

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)

    2 replies

    dKnit
    dKnitAuthor
    Participating Frequently
    Oct 23, 2026 8:24 AM UTC

    Thanks for the knowhow. In the meantime, OCR appeared restored, and possibly had been through a login/logout for other reasons. Good to know.

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    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity ExpertCorrect answer
    Community Expert
    Sep 25, 2026 7:19 PM UTC

    It’s still there. Make sure your Acrobat is being recognized as Pro. If not, log out of Acrobat and log back in. 

     

    Translate
    David Creamer: Community Expert (ACI and ACE 1995-2023)