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lyndseym83298643
lyndseym83298643
Participant
October 20, 2017
Answered

I have tried to install Acrobat DC using Acrobat_2015_Web_WWMUI.exe but the installer said that the license was invalid

  • October 20, 2017
  • 2 replies
  • 1332 views

I have tried to install Acrobat DC using Acrobat_2015_Web_WWMUI.exe but the installer said that the license was invalid

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Correct answer Test Screen Name

If you just purchased it, the license will be for Acrobat 2017, not Acrobat 2015.

2 replies

T
Test Screen NameCorrect answer
Legend
October 20, 2017

If you just purchased it, the license will be for Acrobat 2017, not Acrobat 2015.

AnandSri
AnandSri
Legend
October 20, 2017

Hello Lyndseym,

As per the description above, you are trying to install the Acrobat DC but getting an error message of an Invalid license, Is that correct?

Please download the setup from Download Pro or Standard versions of Acrobat DC, 2017, XI, or X  Link: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html and use the serial key for activation.

You may also refer to Error: "The serial number is not valid for this product" | Adobe Creative Suite  Link: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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