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Elizabeth33134985r1an
Participant
October 24, 2023
Question

I'm experiencing double type in fields or over-writing

  • October 24, 2023
  • 1 reply
  • 825 views

This only started yesterday but suddenly all of my saved documents are showing a weird font in the fillable fields. When I click the field to make edits it displays the content twice but in the regular size and also in micro size. If I try to select the text, it highlights the micro text but if I delete it, it deletes everything. If I go into older documents that were fine, they now present with the same problem. Please help

 

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    1 reply

    Amal.
    Amal.
    Legend
    February 28, 2024

    Hi there 
     
    Hope you are doing well and sorry for the delay.
     
    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
     
    What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20555 installed. Go to Help > Check for updates and reboot the computer once.
     
    Also try to repair the installation from the help menu (Win Only) and see if that works.

     

    Let us know how it goes.

     

    ~Amal

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