Skip to main content
carolet49729844
Participant
December 19, 2016
Question

i purchased adobe pdf pack and i don't know what to do

  • December 19, 2016
  • 2 replies
  • 511 views

i purchased adobe pdf pack and i don't know what to do     i do not see what to download 

i am 74 years old and i am ready to scream because i do not know what to do

i am not stupid

ia m busy

my printer is scanning with adobe reader, i paid so the i get less bytes used when i scan

my old mac gave me significantly less bytes with just the reader.   i have spend since mid october on and off trying to deal with this.

i am crying literally i am so frustrated.  is there no human being to talk to?  i sent another post like this and i don't even know where to go to find the answer

could someone call me

[phone num removed - kglad]

This topic has been closed for replies.

2 replies

Legend
December 20, 2016

PDF Pack isn't something you download at all. It's a service. Files are sent, through the internet, to Adobe, where they are converted for you and returned.

kglad
Community Expert
Community Expert
December 20, 2016

only scammers will call you.  beware of any phone calls from anyone representing themselves as related to adobe.  they are not.

you should check the faq to see if that answers your questions:

FAQ | Adobe PDF Pack

if that fails, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html