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Participant
January 11, 2021
Question

I save edited pdf but the old information still shows when attaching to email

  • January 11, 2021
  • 1 reply
  • 406 views

I have a pdf document that has some text boxes that I edit for each new customer.  

I edit the pdf with the new information or send with text boxes blank for the customer to fill in.

Lately, when I attach the document to an email, it still shows old information in the text boxes even though I have deleted the information and saved as new document.  Not sure why it is picking up the old text boxes.

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1 reply

Bernd Alheit
Community Expert
Community Expert
January 11, 2021

Are the fields filled or empty?