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Ryan30073745yuws
Ryan30073745yuws
Participant
May 25, 2023
Answered

I seem to be missing the PDFMOfficeAddin.dll that is necessary for the PDFMaker ribbon in MS Word

  • May 25, 2023
  • 2 replies
  • 2924 views

I recently installed Acrobat, but no Adobe ribbon appeared in MS Word.  After searching around, it seems I do not have the PDFMOfficeAddin.dll that is necessary to make that ribbon appear.  I have tried uninstalling/reinstalling, but it didn't help.  Word version is 365.  Acrobat version is 2023.001.20174.

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi 

 

Thank you for reaching out.

 

Try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html.  

If you still experience an issue, try reinstalling the application using the following steps: - Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
- Reboot the machine
- Install Adobe Acrobat Pro from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

 

Let us know how it goes.

 

Thanks,

Meenakshi

2 replies

T
Test Screen Name
Legend
May 29, 2023

Word 365 is really the web-based Word. Acrobat can't install anything to that. Check you have also installed the local Word app, and are using it.

Ryan30073745yuws
Ryan30073745yuwsAuthor
Participant
May 29, 2023

Yes, you're right I was imprecise there.  I am using the local Word app, version 2304 (Build 16327.20248).

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
May 29, 2023

Hi 

 

Thank you for reaching out.

 

Try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html.  

If you still experience an issue, try reinstalling the application using the following steps: - Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
- Reboot the machine
- Install Adobe Acrobat Pro from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

 

Let us know how it goes.

 

Thanks,

Meenakshi

    Ryan30073745yuws
    Ryan30073745yuwsAuthor
    Participant
    May 29, 2023

    Thank you!  I couldn't do much on the troubleshooting page since I didn't have that dll, so I followed your steps in uninstalling and using the cleaner tool.  When I reinstalled this time the Acrobat ribbon appeared in Word and all looks normal.  I guess it was some sort of installation error?  Thanks again.

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