Skip to main content
Participant
10월 9, 2026 5:32 오후 UTC
해결됨

I signed a PDF form containing personal information that was provided to me by an institution. Some time after signing it, I received an email showing the status “Approved” and the name “Anonymous”.

I signed a PDF form containing personal information that was provided to me by an institution. Some time after signing it, I received an email showing the status “Approved” and the name “Anonymous”.

    Meenakshi Negi
    Community Manager
    10월 12, 2026 11:42 오전 UTC

    Hi graceful_Butterfly0d15,

     

    Thank you for reaching out.

    It seems that you have received a document for signature via email. The approved email appears to be a workflow created by the institution to provide confirmation. However, we suggest contacting the institution to confirm this. 

    To know more about signing documents in Acrobat, refer to the following help document: E-sign agreements in Acrobat.

     

    Let us know if we can be of any further assistance.

     

    Thanks,

    Meenakshi

    3 답변

    Participant
    10월 9, 2026 8:50 오후 UTC

    Directly in Adobe Acrobat. In the email is a button which send me directly in Adobe app to the folder,  so I think it’s fine.

    번역
    Meenakshi Negi
    Community Manager
    Community Manager
    10월 12, 2026 11:42 오전 UTC

    Hi graceful_Butterfly0d15,

     

    Thank you for reaching out.

    It seems that you have received a document for signature via email. The approved email appears to be a workflow created by the institution to provide confirmation. However, we suggest contacting the institution to confirm this. 

    To know more about signing documents in Acrobat, refer to the following help document: E-sign agreements in Acrobat.

     

    Let us know if we can be of any further assistance.

     

    Thanks,

    Meenakshi

    번역
    Participating Frequently
    10월 9, 2026 6:02 오후 UTC

    The “Approved” status with the name “Anonymous” may depend on how the institution configured its PDF signing or approval workflow. It doesn’t necessarily mean someone accessed your personal information or that the document was approved by an unknown person.

    I’d recommend contacting the institution that provided the form and asking them to confirm who approved it and whether the email came from their document-signing system. If the email includes a link, avoid clicking it until you’ve verified that it’s legitimate.

    Could you also clarify whether you signed the form directly in Adobe Acrobat or through an e-signature link sent by the institution? That would help narrow down where the status message came from.

    번역