Answered

I turned off the AI but it keeps coming back

Forum|Forum|7 months ago
December 8, 2025
1 reply
194 views

Everytime I open multiple PDF files I keep getting a square with advertising in it about AI. I have to stop what I am doing and close that and start again. I am too busy to keep dealing with this junk.

Al Assistant

Correct answer Tariq Dar

Hi @Belinda28033696rino,

Thanks for reaching out. Sorry for the troubled experience.
Please visit this article to find a solution: https://adobe.ly/3KLubLM

Ensure your copy of Adobe Acrobat is up-to-date. And let us know how it works.

Best regards,
Tariq | Adobe Community Team

T

Tariq DarCorrect answer

Legend

Hi @Belinda28033696rino,

Thanks for reaching out. Sorry for the troubled experience.
Please visit this article to find a solution: https://adobe.ly/3KLubLM

Ensure your copy of Adobe Acrobat is up-to-date. And let us know how it works.

Best regards,
Tariq | Adobe Community Team

B

Belinda28033696rinoAuthor

This did not fix the problem. Everytime I open a new PDF file the AI boxes comes up and I have to close before I can finish my projects. When you open and edit 51 PDF's a day it is frustrating to keep having to close. Please find a fix.

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