I unsubscribed but Adobe won't let me download free version - tells me I have to renew my sub

Question

HiIf I delete Adobe will I lose all the pdf docs on my pc?I want to install the free version but I just get messages that I have to renew my sub. It is preventing me from saving a Word doc to pdf.

Souvik Sadhu · Accepted Answer

Hi @Mary385625665tg2,

Hope you are doing well. Thanks for writing in!

Since the files were saved to your local storage on the computer, the files will not be touched when removing the application.

I will let the post be available on the forum, as this could be helpful for future users coming to the community.

-Souvik

Mary385625665tg2 · Answer

All sorted, I uninstalled Adobe and reinstalled the free version and all my files are still there.  I would delete this post if I knew how.

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