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MariaW8956
MariaW8956
Participant
March 25, 2026
Answered

I've made a pdf in Acrobat with a hyperlink that works great on desktop but not on an Iphone, how do I fix this?

  • March 25, 2026
  • 1 reply
  • 40 views

I have a lead magnet pdf made in Acrobat with several hyperlinks. The pdf is sent through Flodesk, with a link to the pdf, but when opened on an Iphone the hyperlinks says “Safari can’t open the page since the address is invalid”. Is there another way to make the hyperlinks to make sure they work on all devices?

    Correct answer Karl Heinz Kremer

    Do the links work when you open the PDF file with Adobe’s Reader on the iOS device? Safari uses its own PDF viewer and it’s functionality is not on par with Adobe’s viewer.

    1 reply

    Karl Heinz Kremer
    Community Expert
    Karl Heinz KremerCommunity ExpertCorrect answer
    Community Expert
    March 25, 2026

    Do the links work when you open the PDF file with Adobe’s Reader on the iOS device? Safari uses its own PDF viewer and it’s functionality is not on par with Adobe’s viewer.

    MariaW8956
    MariaW8956Author
    Participant
    March 25, 2026

    Yes, that works, but I can’t expect the people I send this to download another app to see it - is there a workaround?

    Karl Heinz Kremer
    Community Expert
    Karl Heinz KremerCommunity Expert
    Community Expert
    March 25, 2026

    Standard links in PDF files should work. When I try to open a link in a PDF file attached to an email, I get a pop up asking me to confirm that I am leaving the Mail application This means that there is something different about your links. Can you provide a sample file? 

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