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Participant
October 24, 2025
Question

I want't to cancel my plan but it's been impossible. Help!

  • October 24, 2025
  • 2 replies
  • 90 views

Hi from Portugal! 

I really want to close my account and cancel my plan, but it's been very difficult, there's no contact center?

In the page that I supposed would cancel my plan, the bottom is not there. 

Can you help me, please! 

Thks! 

2 replies

Participant
September 13, 2026

Same problems encountered. Typical of these money-grabbing product providers. It’s so easy to subscribe to the products, but come time to cancel, when that’s supposed to be part of the free 7-day trial, and having established that the product I’d tested did not serve my purpose, it’s more difficult than riding a unicycle blindfolded, backwards! Come on Adobe team … show some customer centricity.

Participant
October 31, 2025

Thks, @Jim_Rick6879 🙂 Problem solved! 😉