Inspiring

Question

I want to remove the comment pop-ups that appear next to highlighted text

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I created a form in Acrobat that contains several words which I had highlighted. I can’t see the comment pop-ups in Adobe, but when that file is opened in Preview on my Mac, there is a comment pop-up next to each highlighted word. Those pop-ups appear on the page when the document is printed. How to I remove the pop-ups so they DON’T show up and print? I am using Adobe Acrobat from within Creative Cloud on my Mac running macOS 27.0.1

D

DFWTechGuy

Participating Frequently

Those pop-ups may be coming from the comments or annotations attached to the highlighted text. In Acrobat, try opening the Comments panel and checking if there are any notes linked to the highlights. You can delete the unwanted comments or use the print settings to turn off printing comments and markups. Also, save the PDF again and open it in Preview to check if the pop-ups are gone.

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TigerMOAuthor

Inspiring

When I open the Comments panel, for everything that’s highlighted, it says “highlighted text” and there is a box to add a comment. All those boxes are empty. When I delete the comments, the highlighting is also deleted. In Acrobat, when I’m viewing the document, I can’t see the comments or the pop-ups. However, when I save the document as a PDF in Acrobat and open it in Preview, I posted a screenshot showing all the pop-up comment bubbles that can be seen in Preview. I’d typically be using Preview since I’m on a Mac, so those bubbles I see are annoying. They don’t print, but that doesn’t make them any less annoying. I just don’t want them visible at all.

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TigerMOAuthor

Inspiring

Not everyone has Acrobat, but every Mac owner has Preview. Preview is the default application to open PDF files on Macs, so that’s where the bubbles were showing up. See below. I’d like for those pop-ups to not even be created every time I highlight. I don’t remember Acrobat always being like that. I’ve been using it to create PDF files for a long time. I want to make it stop.

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Meenakshi Negi

Community Manager

Hi TigerMO,

Thank you for providing the screenshots and sharing the information.

We appreciate your patience as we investigate this behaviour. If you could send us a sample PDF where this issue occurs, it would greatly assist us in replicating the problem.

We will consult with our team and update you once we have more information.

Thanks,

Meenakshi

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TigerMOAuthor

Inspiring

Here is a sample.

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membership_form_RENEW--current_fillable.pdf

M

Manan Joshi

Community Expert

For printing the following article may help you

https://helpx.adobe.com/acrobat/desktop/print-documents/use-secure-and-special-print-mode/print-comments.html

For comment removal check

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-Manan

Meenakshi Negi

Community Manager

Hi TigerMO,

Thank you for reaching out.

Please let us know whether you are printing in Acrobat or in Preview on Mac.

If using Acrobat to print the PDF, please try the following preference settings:

Open the PDF in Acrobat, and go to Application Preferences.
Under Categories, select Commenting.
On the right, under Viewing Comments, ensure you uncheck the box for “Print notes & pop-ups”.

Click the OK button to save changes.

Check if that helps.

Thanks,

Meenakshi

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