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marciah27211814
Participant
August 6, 2018
Question

if I already downloaded adobe acrobat doesn't that include adobe cloud to put pdf documents in?

  • August 6, 2018
  • 2 replies
  • 516 views

i have downloaded adobe acrobat but when I tried to put a PDF document in the cloud I got a message that said "Failed to load and application resource" (internal error)  ????  Doesn't adobe acrobat include the cloud for documents with out having to purchase adobe pak?

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2 replies

Adorobat
Adorobat
Participating Frequently
August 7, 2018

Hi Marciah2,

It seems you have Adobe Reader installed on the machine as we tried to find the details using the email address you are logged into the forums but no details were found. Do you have another email address associated with the purchase?

Also, could you try the troubleshooting steps given in the following forum thread discussing the similar issue:

Failed to load an application resource error in Preferences

Let us know if you need any help.

Shivam

try67
Community Expert
try67Community Expert
Community Expert
August 6, 2018

Only if you are subscribed to Acrobat DC. Other versions do not include cloud storage, although you can still use the free (and limited) version... I think the error is not related to that, though. It sounds like some other issue.

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