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October 25, 2023
Question

If I reinstall new os in pc then I cannot activate perpetual serial for use acrobat dc . yes or not?

  • October 25, 2023
  • 1 reply
  • 276 views

If I reinstall new os in pc then I cannot activate perpetual serial for use acrobat dc . yes or not?

 

help answer me also.

 

because I buy perpetual serial  for acrobat dc 15 .  and I use it althrought. that

when I reinstall new os that I cannot activate same serial (I use)  .

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1 reply

try67
Community Expert
Community Expert
October 25, 2023

Should be possible. You should deactivate it first on the old installation, though (via the Help menu).

If you don't do that it might cost you one of the two allowed activations. If you run out of activations you will need to contact Adobe so they reset it for you.