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Participant
April 1, 2020
Question

If this message is not eventually replaced by the proper contents of the document, your PDF viewer m

  • April 1, 2020
  • 1 reply
  • 905 views

I'm trying to see an online PDF form in Canadian Government's website. It keeps saying I need to update my Acrobat Reader. I updated it, still says the same. I purchased Acrobat DC, still saying I need to update the version. I tried both Chrome and Safari, still saying the same, so, Adobe, I need a solution, a REAL solution because I've been trying eveything for 3 hours. Read tons of posts, but no solution! I remember this happening around 2 years ago, and I downloaded PDF instead then I had to mail it. So much work when I can just fill online PDF! Now 2 years passed, STILL same problem. Please help as this is a huge problem that not still resolved!

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1 reply

Dave Creamer of IDEAS
Community Expert
Community Expert
April 1, 2020

Is it a publc PDF? If so, can you post the link?

David Creamer: Community Expert (ACI and ACE 1995-2023)