ik heb Acrobat Pro gekocht. Het installatiebestand is gedownload.

​@Friendly_interestc80e Can you take a screenshot of this error? It’s better this way so we don’t speculate what the issue is and resolve it much easier for the group. Thanks

Hi Friendly_interestc80e,

Thank you for reaching out, and sorry about the trouble caused.

Please try reinstalling the application using the steps suggested below:

• Uninstall the application, then run the cleaner tool at the following link: Acrobat Cleaner tool.

• Reboot the machine. 

• Install Adobe Acrobat from the following page: Install Acrobat.  

Let us know how it goes.

Thanks,

Meenakshi

Did you install Creative Cloud Desktop app? If not install that, login to the account that has the subscription and install Acrobat Pro from within that.