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Participant
June 24, 2023
Question

Imposibilité d'imprimer les commentaires

  • June 24, 2023
  • 1 reply
  • 496 views

Bonjour,

 

Je n'arrive pas à faire un résumé des commentaires d'un documents ou les imprimer directement sur le document. 

 

Comment faire ?

 

Ci-joint le message d'erreur après avoir voulu faire le résumé

 

This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
June 26, 2023

Hi @Robin30694004jx8a 

 

Thanks for sharing the screenshot of the error message.

This, moreover, looks like a document-specific issue. There are some pages, or the comments on the documents are probably corrupted, which returns this error while creating a summary. 

Try the following steps and see if that helps-

1- Close the Acrobat completely and reopen it. If possible, reboot your computer

2- Navigate to Acrobat>Edit>Preferences> Document> check Remove hidden information when closing document >OK

 

Once done, open the file and try again.

Also, you have to find the corrupt page or pages - the easiest way I found was to navigate using the up/down arrows rather than scrolling. You then have to delete these pages and re-insert clean ones.

 

In addition to this, 

Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

 

Thanks,

Akanchha