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Participant
April 26, 2023
Question

Impossibilidade de conectar a conta do Box

  • April 26, 2023
  • 2 replies
  • 1010 views

    Olá prezados, gostaria de relatar um erro recorrente que me está acontecendo, ao tentar conectar o meu aplicativo Adobe acrobat reader DC, com a minha conta do Drive Box, após aceitar os termos, o aplicativo Adobe não reconhece a conexão e se mantém na tela de "aguardando" conexão com o Box.

    Já tentei desinstalar e reinstalar o programa, reiniciar o computador e nada parece solucionar o erro.

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2 replies

Eric Dumas
Community Expert
Community Expert
April 26, 2023

Can you confirm that you can access you Box account using Windows Explorer or Finder?

Please confirm the exact version of your operating system and software

Participant
April 26, 2023

I don't have the Box app installed on my desktop, I did the confirmation of sync at the web browser version. My operating system is Windows 11 Home - 22H2; last update KB5025239 (12/04/2023)