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Participant
May 2, 2024
Answered

Impossible to save or save as - and to upload

  • May 2, 2024
  • 2 replies
  • 1262 views

Hi everyone,

I can't save my files at all. Only get a white window and nothing happens.

If I try to upload a file, I get another message : A document is now... see the capture. I don't need to do this but perhaps it helps to understand why I can't save?

Using last version of Acrobat Pro on MacOs Sonoma 14.4.

Thanks for helping!

 
 
 
 
 
This topic has been closed for replies.
Correct answer try67

Go to Preferences - General and disable "Show online storage when saving files" and "Show online storage when opening files".

2 replies

Participant
June 10, 2024

I had the same problem,  tried all the fixes ,  nothing worked.  Until I uninstalled Adobe Reader & re - installed it.

That did the trick,  all is well now.  My program must have gotten corrupted.

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
May 2, 2024

Go to Preferences - General and disable "Show online storage when saving files" and "Show online storage when opening files".

vscsAuthor
Participant
May 2, 2024

This was my solution

Thank you very much @try67