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Participant
September 11, 2017
Answered

In a text I used several symbols of the "King Tut"-font, of the "King Tut Too"-font and the "Trlit_CG Times"-Font. These symbols are not converted in the PDF file. ?

  • September 11, 2017
  • 6 replies
  • 1526 views

In a text I used several symbols of the "King Tut"-font, of the "King Tut Too"-font and the "Trlit_CG Times"-Font. These symbols are not converted in the PDF file. ?

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Correct answer Dov Isaacs

Having gone through this thread and now understanding that the OP is using Reader along with the “PDF Pack” that provides an Adobe cloud-based conversion service for creating PDF from Office documents, some observations:

(1)     As pointed out, this web conversion service only provides access to some Windows systems fonts as well as fonts from Adobe. There are many, many fonts that are not available with this service and you will get substitutions for fonts that aren't available. The results of such substitutions are (a) the text will look different in terms of style because the substituted font has a different design, (2) there will potentially be different line, paragraph, and page breaks due to different font metrics in the substituted font, and (3) for characters that are not in the Western Latin character set, especially symbolic characters, it is possible that you will get either blanks, a .notdef character (i.e., the box with an X through it), or some other unexpected character.

(2)     The web conversion service cannot deal with graphics that are not fully embedded in the Office document. For example, if your Office document uses links for graphics (strongly recommended for graphically-complex content), such linked graphics are not detected and uploaded with your Office document for PDF conversion. As a result, you will end up with blank space or an error message wherever you expected one of those linked-graphics.

(3)     There is no access to the .joboptions that are available to control the parameters for PDF creation when such creation is done on your desktop. The web service does not produce an all fonts embedded, high print quality PDF file. There are no color management controls.

Bottom line is unless you want good-enough for casual desktop use PDF from simplistic Office documents that use Microsoft Windows system fonts, the web-based PDF creation service is probably insufficient for your needs.

          - Dov

PS:     As far as I can tell, the same thing is true for any other web/cloud-based PDF creation tools.

6 replies

Participant
September 12, 2017

Thanks

Dov Isaacs
Dov IsaacsCorrect answer
Legend
September 11, 2017

Having gone through this thread and now understanding that the OP is using Reader along with the “PDF Pack” that provides an Adobe cloud-based conversion service for creating PDF from Office documents, some observations:

(1)     As pointed out, this web conversion service only provides access to some Windows systems fonts as well as fonts from Adobe. There are many, many fonts that are not available with this service and you will get substitutions for fonts that aren't available. The results of such substitutions are (a) the text will look different in terms of style because the substituted font has a different design, (2) there will potentially be different line, paragraph, and page breaks due to different font metrics in the substituted font, and (3) for characters that are not in the Western Latin character set, especially symbolic characters, it is possible that you will get either blanks, a .notdef character (i.e., the box with an X through it), or some other unexpected character.

(2)     The web conversion service cannot deal with graphics that are not fully embedded in the Office document. For example, if your Office document uses links for graphics (strongly recommended for graphically-complex content), such linked graphics are not detected and uploaded with your Office document for PDF conversion. As a result, you will end up with blank space or an error message wherever you expected one of those linked-graphics.

(3)     There is no access to the .joboptions that are available to control the parameters for PDF creation when such creation is done on your desktop. The web service does not produce an all fonts embedded, high print quality PDF file. There are no color management controls.

Bottom line is unless you want good-enough for casual desktop use PDF from simplistic Office documents that use Microsoft Windows system fonts, the web-based PDF creation service is probably insufficient for your needs.

          - Dov

PS:     As far as I can tell, the same thing is true for any other web/cloud-based PDF creation tools.

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Legend
September 11, 2017

Ok, PDF Pack (not Package: sorry, Adobe make so many similar sounding things we have to be sure).


Well, here's the problem. What you need to do is "embed" these fonts, so they appear inside the PDF.

PDF Pack needs the fonts, it doesn't have them on Adobe's servers. (It can't have all fonts, there are maybe millions of them).

I have a feeling this can't be done, but I'd welcome someone else's views on this.

Legend
September 11, 2017

Ok, starting to understand, but what "Adobe PDF package" do you mean? There are many possibilities.

Participant
September 11, 2017

There is no other name, on the invoice it is called Adobe Pack, the annual

fee was € 79.94 in 2013, the order number was AD001338113DE. On your home

page it is

Adobe PDF Pack (Jährlich)‎

Bernd Alheit
Community Expert
Community Expert
September 11, 2017

Did you tried the export as PDF in Word?

Legend
September 11, 2017

We need to establish exactly how you made the file, or added the text. Please describe what you run, what you do, what you click. There are hundreds of ways to make PDF - and Adobe Reader can't do it at all.

Participant
September 11, 2017

I drafted a Word-document, which contained several "words" in a

hieroglyphic font. This document was converted into a PDF file using the

Adobe PDF Package. The PDF Packege I call under the Adobe Reader Programme.

Legend
September 11, 2017

What do you see instead of the symbols? Which Adobe software and version made the PDF? What settings were used? What app was the design? What platform? Please let us know if you need help answering any the questions, thanks!

Participant
September 11, 2017

Instead of the symbols I see the letters of the key board

Adobe Reader DC latest version

Settings ?

App ?

Platform ?

Presently I am looking for the Unicode numbers of the symbols and plan to feed them into the text and  will try to do it that way