Skip to main content
Participant
October 15, 2026
Question

Incorrect Swedish terminology when validating electronic signatures in Adobe Acrobat Reader?

Hello,

We would like to ask a question regarding the wording currently used in the Swedish version of Adobe Acrobat Reader when validating electronic signatures in PDF documents.

We have noticed that, in some situations where Adobe Reader cannot establish trust in the certificate chain, the signature is presented as "Felaktig" (Faulty/Incorrect). We seem to recall that similar situations were previously presented as "Okänd" (Unknown).

Could you please clarify whether this change was intentional?

Our concern is that the word "Felaktig" may be interpreted by users as meaning that the electronic signature itself is invalid, corrupted, or otherwise defective. However, in the cases we have observed, the underlying issue appears to be that Adobe Reader is unable to verify the trust chain because the issuing certificate is unknown or unavailable.

We are therefore wondering whether "Felaktig" is really the intended translation for this validation status, or whether a term such as "Okänd", "Kunde inte verifieras", or similar wording might better reflect the actual situation.

This distinction is particularly important for electronic signatures used within the European Union under the eIDAS Regulation. An Advanced Electronic Signature may still be legally valid even when Adobe Reader is unable to establish trust in the certificate chain. Users can easily interpret the current wording as meaning that the signature itself is not valid.

We would appreciate any clarification regarding the reasoning behind the current terminology and whether this localization has recently been reviewed or changed.

    3 replies

    Amal Jaiswal
    Community Manager
    Community Manager
    October 15, 2026

    Hi @hopeful_Rocketef1f

    I hope you are doing well, and thanks for reaching out. Thank you for explaining your concern clearly. We understand that the word “Felaktig” could lead users to believe the signature itself is invalid, when the real issue is that the certificate chain cannot be verified.

    We would like to look into this further. Could you please share:

    • Your Adobe Acrobat Reader version (Help > About Adobe Acrobat Reader)

    • Your operating system and its version (Windows or Mac)

    • A screenshot of the signature status message and the Signature Properties window (please hide any personal or confidential details)

    • Whether you saw “Okänd” earlier in the same version or in an older one

    Once we have these details, we can get this reviewed by our development team. 

    Regards,
    Amal

    Translate
    Participant
    October 16, 2026

    Hi Amal,

    Thank you for your response and for looking into this.

    I have attached a screenshot that shows the message we are seeing in Adobe Acrobat Reader.

    The version I am currently using is Adobe Reader 2026.002.21901. I’m using Windows 11 Enterprise.

    Unfortunately, I cannot say with certainty if the wording changed from "Okänd" ("Unknown") to "Felaktig" ("Faulty/Incorrect") in the Swedish user interface occured with an version update.

    Translate