Index missing

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

As suggested above, please try the suggestions. Also, Please ensure you have the latest version of Acrobat installed on the machine: 24.005.2039x Planned update, Jan 23, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/4gb3t92.

For future reference, you can refer to this article about Creating PDF indexes. 

I hope this helps.

Thanks,

Anand Sri.

Hello, @Arne.Ostvedt 

Understand the Problem
Previous Version Worked: Identify what changed between the previous version and the current one. Did the method for adding an index to search change? Were there API or configuration updates?
Logs or Errors: Look for error messages or logs that might explain why the index isn't being added to the search.
2. Simplify the Program
To make a program simpler:

Break Down the Functionality: Divide the task into smaller, testable steps (e.g., creating an index, validating it, and then adding it to the search).
Minimal Code: Focus on the essential parts that directly contribute to creating and adding the index.
3. Troubleshooting Tips
Check Documentation: Verify if the method to add an index to a search has changed in the latest version.
Backward Compatibility: If possible, check if you can use a compatibility mode or revert to the previous version where it worked.
Search Configuration: Ensure the index meets the requirements to be searchable (e.g., proper mappings, settings, or schema).
4. General Debugging Steps
Recreate the Index: Delete and recreate the index to ensure it's not a corrupted or incomplete index.
Test Adding: Use a minimal script or command to test adding the index to search.
Inspect Logs: Look for issues in server or application logs.

Best Regards
myfordbenefits