Individual file names within portfolio showing different names when opened individually

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I'm working with a portfolio (originally created in BlueBeam) that has multiple files in it. Each file within the list is showing a specific name - this is the name I want shown - but when i click on the file, or open it, a new name shows. How do I remove that new name?

Important detail: there are seals and signatures on these documents, so they might not be able to be changed.

[Edited by moderator: Please refrain from sharing your personal details here.]

Bernd Alheit

Community Expert

What do you see when you save the extracted document?

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E

Elizabeth33634839y31nAuthor

Participant

When I choose "extract from portfolio" the document shows the correct file name (the "1800..." one)

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Dave Creamer of IDEAS

Community Expert

Acrobat shows the file names in the portfolio. It has to be a BlueBeam feature, perhaps named after the project name or number. Check your BlueBeam preferences.

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David Creamer: Community Expert (ACI and ACE 1995-2023)