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Danny Occoquan
Known Participant
May 9, 2017
Answered

Initial View Page Layout setting ignored

  • May 9, 2017
  • 3 replies
  • 8279 views

The other day Acrobat Pro DC turned on (by itself, unbeknownst to me) a setting in Edit, Preferences to "Restore last view settings when reopening documents."  After some frustration I found that option and turn it back off. All was fine, and that setting has remained turned off.

Around noon today Acrobat began opening every single PDF in single-page layout, regardless of the file's initial view settings.  Other initial view settings, e.g., Navigation tab, Magnification, Open to Page, are reflected as set when PDFs are opened.

Restarting program, rebooting computer haven't helped.

Any idea why this is happening?

Windows 7 Professional, Acrobat DC update version 17.009.2044.

Thanks.

    Correct answer Adorobat

    Hi,

    Sorry for the delay in response.

    Please refer to the steps suggested in the links below:

    Adobe Acrobat DC does not respect "initial view" settings

    Default Page Size Not Retained

    Keep us posted with the results.

    -Shivam

    3 replies

    S
    SergeiR
    Participating Frequently
    August 25, 2025

    Solution 2 (just invented !!!) 

    1. Document properties -Initial View-Page Layout -Two Up (Facing) + .......

    2. Documents Actions- Document will close -       this.layout = "TwoPageLeft"

     

    no initial script

     

    please check idea with attached file 

     

     

    S
    SergeiR
    Participating Frequently
    August 25, 2025

    i found that needed layout can be setted with next line of code  at document level initial script 

     app.setTimeOut('this.layout = \"TwoPageLeft\"',100);

    it works even with checked   "Restore last view settings when reopening documents."

    But !!! 

    it works in case - i open file via menu : "File-Open..."

    In case i double click file at  file explorer -and then Acrobat is launching opening this file  - this line  of code is ignored - and if last view was  for example "SinglePage"  

    Please play with attached demo file 

    Is there any idea -why we have such different behavior  upon the way of opening file?

    does it exist the way to hard set   initial Two Page Layout in all cases ?

    D
    Danny OccoquanAuthor
    Known Participant
    May 11, 2017

    So, 2 days later, computer turned off overnight, i.e., at least two hard reboots, Acrobat still doing same thing ... No-one seems interested in answering, no ideas anyone?  It's driving me crazy, I have to check large numbers of files to make sure they open ok and that bookmarks go to the right place ... each time I have to assume they will open ok if initial view is set correctly (they do open ok for my co-workers), and each time I have to manually change the view to continuous to check bookmarks. Aaaargh!

      Adorobat
      AdorobatCorrect answer
      Participating Frequently
      May 12, 2017

      Hi,

      Sorry for the delay in response.

      Please refer to the steps suggested in the links below:

      Adobe Acrobat DC does not respect "initial view" settings

      Default Page Size Not Retained

      Keep us posted with the results.

      -Shivam

        D
        Danny OccoquanAuthor
        Known Participant
        May 12, 2017

        Thank you. Yes, it was the preference Accessibility > "Always use Page Layout Style" that had for whatever reason turned itself on. I turned it off, PDFs open with their defined layout now. Thanks for your help! Danny

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