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miaminice57
Participant
February 22, 2017
Respondido

Install of Acrobat 9 Pro Mac Book Air2,1 2009 OS 10.11.6

  • February 22, 2017
  • 2 respostas
  • 305 Visualizações

Hello, I have installed and uninstalled the application various times from disk. The application installs to disk but will not launch at double click. I wiped the machine after issues with BIOS. Now its running like a champ. I also upgraded to El Capitan.

How do I get the Acrobat 9 Pro application to open and run so I may re-register.

Thank you,

MiamiNice57

Este tópico foi fechado para respostas.
Melhor resposta por miaminice57

How to fix this issue:

"

If you are already copied "Acrobat 9 Pro" folder on your HD and you tried to open the Acrobat, "Install Extras" window is not popup again, it ends with just name "Acrobat" in header as you wrote.

I was able to get this window again by two ways:

A - Run "Acrobat Uninstaller" and than copy Acrobat folder from DMG again or

B - Run Acrobat by right click (or ctrl + left click) on app icon and select "Open"

(Don't use double click as usual.)

Now you should see "Install Extras" window.

Uncheck "Adobe PDF Viewer Safari Plugin" and any other plugin (printing) press "Continue".

Serial number window should popup in a few seconds.

Finish process.

2 Respostas

miaminice57
miaminice57AutorResposta
Participant
February 22, 2017

How to fix this issue:

"

If you are already copied "Acrobat 9 Pro" folder on your HD and you tried to open the Acrobat, "Install Extras" window is not popup again, it ends with just name "Acrobat" in header as you wrote.

I was able to get this window again by two ways:

A - Run "Acrobat Uninstaller" and than copy Acrobat folder from DMG again or

B - Run Acrobat by right click (or ctrl + left click) on app icon and select "Open"

(Don't use double click as usual.)

Now you should see "Install Extras" window.

Uncheck "Adobe PDF Viewer Safari Plugin" and any other plugin (printing) press "Continue".

Serial number window should popup in a few seconds.

Finish process.

John T Smith
Community Expert
Community Expert
February 22, 2017

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems

-https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html