Installation error 48

I can't download Adobe Acrobat DC.
I keep getting error code 48.
It appears that the installer cannot access a file.
What should I do?

This topic has been closed for replies.

Legend

Sorry to see the trouble caused.

Error code 48 indicates that Creative Cloud can't access a file or directory that is required for installation.

Try the following steps-

Select Retry to try accessing the file or directory again.
Else, Reboot system
Quit CC desktop application completely.
Navigate to this link : https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and download the Acrobat DC installer from here.

Let us know if that helps.

Thanks,

Akanchha

Sign up