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Participant
September 16, 2018
Answered

Installation failed macbook

  • September 16, 2018
  • 2 replies
  • 453 views

I keep getting a message saying that the installation failed, OS is compatible with the version of Acrobat XI. Please help.

This topic has been closed for replies.
Correct answer Adorobat

Hi josehidalgo78,

As Kglad mentioned, Acrobat XI is not compatible with sierra or high sierra. For more info, please visit this link:

Older versions of Acrobat (XI, X, 9) system requirements

Let us know if you need any further help.

Shivam

2 replies

Adorobat
AdorobatCorrect answer
Participating Frequently
September 17, 2018

Hi josehidalgo78,

As Kglad mentioned, Acrobat XI is not compatible with sierra or high sierra. For more info, please visit this link:

Older versions of Acrobat (XI, X, 9) system requirements

Let us know if you need any further help.

Shivam

kglad
Community Expert
Community Expert
September 16, 2018

what's your os?

if it's sierra or high sierra, it's incompatible.