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Marcin Staniszewski
Participant
Jun 27, 2024 11:36 AM UTC
Answered

Installation file Adobe Acrobat XI 11.0.23

Hi , I need to reinstall a pc where I have got installed Adobe Acrobat XI ver. 11.0.23 but i dont have got a install file to this softwar only product kay .

Is there any official link where I ca downlaod Adobe Acrobat XI 11.0.23 ?

 

    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    Apr 15, 2026 8:55 AM UTC

    Hi there

     

    Hope you are doing well and thanks for reaching out. 

     

    Adobe Acrobat XI is an EOL application and not supported on the latest Mac and Windows OS. For more information please check the help page https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html 

     

    Hope this information will help. 

     

    ~Amal

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    7 replies

    N_Bauer
    Known Participant
    Apr 8, 2026 9:17 AM UTC

    I need this too… if anyone has an actual working link, please post it here.

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    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    Apr 15, 2026 8:55 AM UTC

    Hi there

     

    Hope you are doing well and thanks for reaching out. 

     

    Adobe Acrobat XI is an EOL application and not supported on the latest Mac and Windows OS. For more information please check the help page https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html 

     

    Hope this information will help. 

     

    ~Amal

    Translate
    try67
    Community Expert
    try67Community Expert
    Community Expert
    Jun 27, 2024 12:51 PM UTC

    You can get the update to that version from Adobe's FTP server, but not the full installer:

    ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/

     

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    N_Bauer
    Known Participant
    Apr 8, 2026 9:15 AM UTC

    Doesn’t work.

    Response:	500 OOPS: failed to open xferlog log file:/apps/log/ftp/ftp.adobe.com/xferlog

     

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    Karl Heinz Kremer
    Community Expert
    Karl Heinz KremerCommunity Expert
    Community Expert
    Jun 27, 2024 12:48 PM UTC

    See if this works for you: https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

    If you've registered your copy of Acrobat XI, it should be available for download once you are logged in (it works for my old versions of Acrobat). 

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    Marcin38310176f9r6
    Participant
    Jun 28, 2024 5:31 AM UTC

    Hi , thanks it's lite helping 

     

    But i still have got problem. It is possible to contact with adobe if I have got info this key is in use now  - so it's registered by another adobe account but I don't know on which

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