Installed Acrobat X Pro on new computer, will not start

Question

I deactivated it on the old computer first.

I see this in the amt3.log file

AMT: Licensing has been refused. Application must exit.

don't see how to attach the entire file. Tried everything I could find on Google.

kglad · Answer

if you have a newer (incompatible) os you can expect some (or a lot of) problems. that said, if you have windows you can:

uninstall using the control panel

restart your computer

reinstall and activate.

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