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dukeminster1
Participant
June 18, 2020
Question

Installing Acrobat DC on RDP server fails

  • June 18, 2020
  • 1 reply
  • 656 views

Hi All,

 

Our medium size business wants to trial acrobat dc on one machine, with a view to roll out to multiple users further down the line. I spoke to sales who said buy a monthly account for the one user who wants to test it. 

The user works using an rdp server which hosts around 20 users. Acrobat Reader is also installed on that system and will continue to be used by the other 19 users. My plan was to install Acrobat Pro DC on the server along side Reader, and only sign in as the 1 user using their plan. The others wouldnt even get a desktop shortcut.

However when i come to install the installer crashes as per the screenshot...

Any Ideas?

TIA

      This topic has been closed for replies.

      1 reply

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      June 18, 2020

      Minimum System requirements for Cloud Programs... scroll down and check each program
      -http://helpx.adobe.com/creative-cloud/system-requirements.html

       

      I don't think what you want to do is possible

      D
      dukeminster1Author
      Participant
      June 19, 2020

      Thanks for your reply, but im not trying to use the cloud. I want both Reader and DC installed on one 2012 RDP server. Sales assured me this was possible...

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