Skip to main content
H
howdie165
Participant
September 27, 2012
Answered

insufficient data for an image

  • September 27, 2012
  • 3 replies
  • 41827 views

I just recently stated getting this message whenever I open a Adobe file.  I am using pro version 9.5.2.   I can view the file but it is very blurry.   If I optimize the file or reduce the size it corrects the problem.  Any ideas?

This topic has been closed for replies.
Correct answer Nikhil.Gupta

Acrobat engineering would like to inform users facing this issue that the latest Reader XI release (available for download from http://get.adobe.com/reader) fixes this problem. Users are requested to download the latest version at the earliest to avoid encountering this error going forward. As mentioned earlier, the team is working actively towards fixing the problem in earlier versions (10.x and 9.x) as well and expects to deliver a solution by Q1 2013. For more details, you may refer to the blog post here

3 replies

G
Gloriaeg
Participating Frequently
October 17, 2014

As of 10/16/14, I am getting a "The document could not be saved. Insufficient data for an image" after I combine the files and then save it.  I downloaded the latest version of Acrobat Pro X1.  Is there any updates?

T
Test Screen Name
Legend
October 17, 2014

There are many causes of this, so it's impossible to say if there is a specific solution. Perhaps you can share a file publicly for us to examine. In fact "before" and "after" files. You cannot post files in the forum, however.

A
Anonymous
January 7, 2014

The issue is NOT fixed in 11.0.5! That was a lie!!!

Try this f.ex.

T
Test Screen Name
Legend
January 7, 2014

Maybe, maybe not, but you seem awfully sure. Such is your rudeness I don't feel inclined to spend a second more looking at it.

A
Anonymous
September 28, 2012

Look here:  http://blogs.adobe.com/dmcmahon/2012/08/21/acrobat-insufficient-data-for-an-image-error-after-updating-to-10-1-4-or-9-5-2/

N
Adobe Employee
Nikhil.GuptaCorrect answer
Adobe Employee
October 17, 2012

Acrobat engineering would like to inform users facing this issue that the latest Reader XI release (available for download from http://get.adobe.com/reader) fixes this problem. Users are requested to download the latest version at the earliest to avoid encountering this error going forward. As mentioned earlier, the team is working actively towards fixing the problem in earlier versions (10.x and 9.x) as well and expects to deliver a solution by Q1 2013. For more details, you may refer to the blog post here

G
Gregory Burns
Inspiring
November 5, 2012

I'm awfully tired of Adobe hosing a product, refusing to devote sufficient resources to fix it, yet somehow managing to market a "new version" that doesn't have the problem. I've spent THOUSANDS (or at least my company has), on Adobe products for my personal workstation, yet they continue to treat their customers with the contempt of a .99 cent app developer.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices