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shayjay_bc
shayjay_bc
Participating Frequently
July 11, 2017
Question

Interactive PDF buttons working when viewed in Chrome but not Acrobat

  • July 11, 2017
  • 1 reply
  • 863 views

Hi,

I've built an interactive PDF using InDesign. It has a lot of buttons, 162 on one page. 54 of the buttons are used as triggers to reveal 2 buttons each.

When exported, all of the buttons work as they should if viewing the PDF in google chrome. When viewed in Acrobat, 4 of the triggers do not reveal the buttons linked to them. I have entirely built the InDesign document from scratch 3 times now to rule out any human error. The main annoyance is that it works perfectly in chrome, just not in Acrobat (which is my clients default PDF reader).

Has anybody experienced anything like this before? Or alternatively, can anybody think of a work around or different way to programme this?

Thanks in advance!

This topic has been closed for replies.

1 reply

Adorobat
Adorobat
Participating Frequently
July 25, 2017

Hi Shayjay_bc,

Sorry for the delay in response.

As per the issue description mentioned above, you have created an interactive pdf in Indesign and when exported, all of the buttons are working when viewing pdf in Chrome but when viewed in Acrobat, 4 of the triggers don't revel the buttons, is that correct?

Please refer to the following link discussing this issue:

interactive PDF buttons not working in acrobat X

Thanks,

Shivam

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