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Daniel McLaren
Participant
March 12, 2021
Question

Interactive PDF page hyperlinks not working on Acrobat Reader

  • March 12, 2021
  • 1 reply
  • 636 views

Hello! 

I'm currently working to put together an interactive PDF for a client to be presented on iPad. When exporting the file as an interactive PDF all hyperlinks directing to different pages of the document work absolutely fine when opened within Acrobat on Mac. They also work when opened on an iPad via Books and also from being opened directly from Files. 

 

When opened within the Acrobat Reader app however the links do not appear to be working. As the links click through on both Mac and other iPad applications I am a little confused to where the issue lies. 

Any help would be greatly appreciated! 

Thanks,
Daniel

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1 reply

Bernd Alheit
Community Expert
Community Expert
March 12, 2021

Can you share a sample file?

Daniel McLaren
Participant
March 12, 2021

Sure! Here is an exported interactive PDF sample, let me know if there is anything else I can send over to help.

Bernd Alheit
Community Expert
Community Expert
March 12, 2021

The links are working in Acrobat Reader for Android.