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28123570bcxo
Participant
August 2, 2024
Answered

Interface menu items unreadable

  • August 2, 2024
  • 3 replies
  • 799 views

Hi,

Can someone help me figure out how to adjust the hover color of the menu items in the Acrobat interface? For example, if I right click on a tag in the accessibility tag tree the menu options are gray text on a blue background making them unreadable. Screenshot attached.

 

I can't find anywhere in Preferences to change this color and it's frustrating. I'm trying to teach people how to use the New Experience and my instructional screenshots are terrible with the unreadable menu options.

Thanks in advance.

This topic has been closed for replies.
Correct answer 28123570bcxo

Following up a few weeks later. I'm still not sure what the issue was, but I did two things that seem to have corrected the problem. I tried completely uninstalling and reinstalling Acrobat but the problem persisted. 

 

I found a setting under "Adobe Online Services" to sync preferences across devices and unchecked it. Then I uninstalled again and reinstalled. Fixed!! I've had Acrobat for many years so maybe at some point, on some laptop or other, there was a color setting that kept pushing out to my Windows 11 machine. That's just a guess.

 

So thank you all for your assistance, and I'm leaving that box unchecked!

3 replies

2
28123570bcxoAuthorCorrect answer
Participant
August 12, 2024

Following up a few weeks later. I'm still not sure what the issue was, but I did two things that seem to have corrected the problem. I tried completely uninstalling and reinstalling Acrobat but the problem persisted. 

 

I found a setting under "Adobe Online Services" to sync preferences across devices and unchecked it. Then I uninstalled again and reinstalled. Fixed!! I've had Acrobat for many years so maybe at some point, on some laptop or other, there was a color setting that kept pushing out to my Windows 11 machine. That's just a guess.

 

So thank you all for your assistance, and I'm leaving that box unchecked!

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
August 5, 2024

@28123570bcxo I am also on a Mac OS system like @Karl Heinz Kremer ... I wonder if this is a PC related issue. I did try looking in the Acrobat Preferences but, I didn't see any 'Cyan' colours for it. I wonder if you crank up the 'contrast colours' on the PC?

m
2
28123570bcxoAuthor
Participant
August 5, 2024

Thank you both for your replies. I am on Windows 10, and I should have clarified that this is the only application that has this issue. Other applications with context menus are perfectly readable. I've also played with the color management settings in Adobe Acrobat but those settings don't appear to change the interface colors.

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
August 3, 2024

What operating system are you using? I am on a Mac, and when I highlight a menu item in Acrobat (old and new UI), the text of the selected item turns white, so I have a blue background with white text. I wonder if this is something that can be adjusted on the operating sytem level. 

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