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Participant
July 17, 2013
Answered

Invoice

  • July 17, 2013
  • 42 replies
  • 42428 views

Where can I find the invoice for each month of my adobe creative cloud subscription? I need them for VAT-repporting. Only able to find the first one. Could I suggest sending the invoice (in legal form) on the monthly e-mail with subscription payment confirmation e-mail ? It would simplify my world at least.

Correct answer Rajashree Bhattacharya

Hi Mikkel,

We do not send invoices any more, if you are still getting , can you please share the invoices by personal message.

Regards

Rajashree

42 replies

Participating Frequently
September 1, 2017

Yes, we all know Adobe Creative Cloud invoices are not available by email. It's obviously technically possible. The question is why won't Adobe send them out by email?

Participating Frequently
July 12, 2017

Still can't get invoices sent to account holder's email on a monthly basis like every other company on the Internet does.

I don't think anyone at Adobe that has any power to do anything actually reads this forum. It seems to be just for people to complain and Adobe flunkies to post boiler-plate responses.

josejlm2
Participant
June 14, 2017

It has been almost 4 years since the original post and they still haven't "fixed" this. Stop wasting our time and sent us the invoices. If greed and monthly cancellations are the problem, at least make this option available to businesses. It is not that hard.

administratora55228323
Participant
June 2, 2017

Adobe chat guy just told me I can get a "payment confirmation" automatically sent each month, but not an "invoice".

I'm going to use this to send to our accounting dept. On my account, contacting through email was not provisioned, but he enabled it and said I should now receive these emails.

Participant
May 8, 2017

I just noticed this when my accountant is now asking for the invoices. I checked and I got my last one is Nov. -16. Adobe, please send invoices by mail as you used to do, how hard can it be?

mzzo1
Participant
March 9, 2017

+1 please...

Inspiring
February 16, 2017

Add one more vote for the monthly invoice option. I was able to get them for the first few months when I started subscribing a couple years ago but they stopped.

edwarda22551825
Participant
February 3, 2017

So we might forget to unsubscribe?

PLEASE SEND INVOICE!!!

Participant
December 6, 2016

Adobe have said that they do not send invoices due to security concerns.

Participant
December 8, 2016

What BS! It's an invoice, not bank transfer details! How annoying.

Participant
September 21, 2016

For what it is worth, I have a subscription and have had it since 2013, and today I still receive invoices and confirmation of payment each month.

I live in Denmark - Europe, so I do now know if I still receive invoices, because we have some kind of law that force them to send invoices before they are allowed to withdraw the money from the credit card.

But bottom line is that it is possible, but they choose not to send you people with the problem invoices.

I do not hope they will disable it on my account now I write here.

Rajashree Bhattacharya
Legend
September 24, 2016

Hi Mikkel,

We do not send invoices any more, if you are still getting , can you please share the invoices by personal message.

Regards

Rajashree