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mikem89213038
Participant
July 30, 2019
Answered

Is it possible to move my Acrobat 9 for windows to a new Mac

  • July 30, 2019
  • 2 replies
  • 393 views

I'm wondering if it's possible to deactivate my Acrobat 9 for windows and install it on my new Mac. I have reached out to support but they only provided me a link for the Windows download.

This topic has been closed for replies.
Correct answer Dov Isaacs

No. Acrobat 9 was licensed for a single platform. You either licensed it for Windows or for MacOS. When Acrobat 9 was still supported, you could have asked for a “cross-grade” to swap your Windows license for a MacOS license, but Acrobat 9 hasn't been supported for a number of years and such “cross-grades” are no longer available. Note that if you subscribe to Acrobat DC, your license is indeed usable on either platform.

With what you currently have, your only solution is to run Acrobat 9 using Windows installed on MacOS.

          - Dov

2 replies

M
mikem89213038Author
Participant
July 30, 2019

Thank you. Exactly what I needed to know.

Dov Isaacs
Dov IsaacsCorrect answer
Legend
July 30, 2019

No. Acrobat 9 was licensed for a single platform. You either licensed it for Windows or for MacOS. When Acrobat 9 was still supported, you could have asked for a “cross-grade” to swap your Windows license for a MacOS license, but Acrobat 9 hasn't been supported for a number of years and such “cross-grades” are no longer available. Note that if you subscribe to Acrobat DC, your license is indeed usable on either platform.

With what you currently have, your only solution is to run Acrobat 9 using Windows installed on MacOS.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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