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1 Antwort

Meenakshi_Negi
Meenakshi_Negi
Legend
April 12, 2023

Hi Thomas29357641rv1v,

 

Thank you for reaching out.

 

Please share more information about the issue you are experiencing.

Share the complete version number you were using.

 

Thanks,

Meenakshi

T
Thomas29357641rv1vAutor
Participant
April 14, 2023

I had Adobe  installed on my computer.  I used it.  It functioned well.

Then I had to wipe the C drive when I had to do a cleaan install of windows.

The Adobe app was destroyed by the clean install.

I have my original installation disc with serial numbers, but it is a non-supported edition ... 5.0.

I think I can't use the old 5.0 serial numbers to authenticate a new downloaded version.

Is that correct?

T
Test Screen Name
Legend
April 14, 2023

Your Acrobat 5 serial number was good for Acrobat 5. Not Acrobat 6 (released 20 years ago). Not anything later. Reduced price upgrades ended 18 years ago. If you still have compatible system (such as Windows XP), the disk, a CD reader, the disk still reads, and the serial number - you can keep right on using it. Later versions (7 & 8), they are obsolete and can't be installed. 

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