Using the Record Audio comment feature creates a very poor quality sound file.The issue relates to heavy static/background noise that overlays each audio file.It is not related to the audio recording equipment & no other software is involved.This problem appears to be at least 5 years old.Add this to a development cycle and provide a timeline for this fix please.

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Tony Els

Participant

Question

Is there a way to fix the static/noise problem in Record Audio comments in Acrobat?

Forum|Forum|8 years ago
August 23, 2017
3 replies
1079 views

Using the Record Audio comment feature creates a very poor quality sound file.
The issue relates to heavy static/background noise that overlays each audio file.
It is not related to the audio recording equipment & no other software is involved.
This problem appears to be at least 5 years old.
Add this to a development cycle and provide a timeline for this fix please.

This topic has been closed for replies.

Abambo

Community Expert

Add this to a development cycle and provide a timeline for this fix please.

By @Tony Els

You need to report that as a bug with https://acrobat.uservoice.com.

ABAMBO | Hard- and Software Engineer | Photographer

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B-SG

Participating Frequently

Thanks for this, I didn't know about it - couldn't find anything related so just reported it now.

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47689505-bug-recording-audio-comments

JR Boulay

Community Expert

If you're using a Mac laptop you must unplug it.

Acrobate du PDF, InDesigner et Photoshopographe

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B-SG

Participating Frequently

Windows. Tried different laptops, differen audio sources (including an external mic) - no difference whatsoever.

Also noticed that if I forget to strain my voice to beat the background noise, it somehow records in this sort of "fade in" mode where the beginning of the comment is entirely inaudible.

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B-SG

Participating Frequently

I have driven myself insane trying to figure out why this happens... Literally shocked to find out the problem is over a decade old. Is there no intent by Adobe to fix this at all?

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