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Participant
October 21, 2022
Answered

Is there a work-around to get action buttons to work in chrome/edge?

  • October 21, 2022
  • 3 replies
  • 4098 views

I need a submit (to email) button to work in chrome as it is for co-workers who do not have acrobat installed or acess to acrobat. The submit button works perfect in both acrobat and internet explorer but not everyone has acrobat (company claims cost is the issue) and not everyone has IE as it is being phased out obviously.

 

I know people say its a plug in issue but is there ANY known work around im desperate.

 

 

Thanks in advance

 

Correct answer try67

this.mailDoc({
bUI: true, cTo: "me@server.com"
});

3 replies

ls_rbls
Community Expert
Community Expert
October 21, 2022

If you're trying to force the built-in Mouse Up action "Submit a form" or manually add the JavaScript  app.mailMsg(true) method, it won't work.

 

The only web browser that you'll be able to make this work is on Microsoft Edge by using :

 

 

this.mailDoc({ 
bUI: true
 });

 

 

This method will invoke Windows to open the GUI and select which email client would you prefer to employ.

 

If you give it a try and it doesn't work, ensure that you set Micrososft Edge web browser in Internet Explorer Mode.

Participant
October 24, 2022

and where do I put this? lol 

Legend
October 24, 2022

If you're designing the form, with Acrobat zero, you replace the current submit action. If you're not the form designer, that's no use, don't even try. 

Legend
October 21, 2022

It's not a plug-in issue, exactly. There isn't a plug-in for Chrome or Edge, as there was for IE. 

Your people who don't have Acrobat can download Acrobat Reader. Then they can use the forms in Reader, provided you haven't use Acrobat-only actions - like trying to save files.

try67
Community Expert
Community Expert
October 21, 2022

You don't need Acrobat for that. The free Adobe Reader can do it just as well.

We can't help with any issues related to non-Adobe PDF plugins in browsers. You need to report it to the developers of those plugins.