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S
SanaGG
Participant
October 19, 2023
Question

Issue when submit the pdf form.

  • October 19, 2023
  • 1 reply
  • 250 views

Hello All, 

 

I am trying to submit a form using Adobe Reader. Normally I filled all the details and digitally sign the pdf and save it to desktop. 

However, when I click on the submit button on the form, it wont open outlook and attached as a draft anymore. 

Is there any way we can fix this. 

I remeber I did this couple of month ago but not working any more. 

 

Appriciate any help. 

Thanks. 

    This topic has been closed for replies.

    1 reply

    Amal.
    Amal.
    Legend
    February 27, 2024

    Hi there

     

    Hope you are doing well and sorry for the delay.

     

    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

     

    What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20555 installed. Go to Help > Check for updates and reboot the computer once.

     

    Please try to repair the installation from the help menu (Win Only) and see if that works.

     

    Also go through the correct answer marked in the similar discussion https://adobe.ly/3IjZKaw and see if that

    works.

     

    Regards

    Amal

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