Skip to main content
D
daring_idealist7488
Participant
October 9, 2025
Question

Issue with Creating pdf portfolio

  • October 9, 2025
  • 1 reply
  • 184 views

Having problems with pdf portfolio. its only printing the first file and skipping the rest, but its putting a checkmark next to them like they printed. This has happened to all of our computers.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
October 9, 2025

Hi daring_idealist7488,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please let us know if this started recently. Did you check if this happens with all the portfolios?

Could you please share the screen recording of the workflow? Share the Acrobat and OS version on the machine. 

We will check with the team if this is a known issue.

 

Thanks,

Meenakshi

D
daring_idealist7488Author
Participant
October 9, 2025

This started a couple weeks ago, we removed adobe and downloaded it again and it worked for one day and then went right back to not working. 

This is happening on all 5 of our machines. Most of the machines are windows 10 pro, but one is windows 11. And Adobe has the newest update.

Attached is a video of what its doing. It puts a green check next to all of the files, but its only printing the first file.

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices