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Known Participant
August 27, 2024
Question

Issue with error message if a pdf form is not signed.

  • August 27, 2024
  • 1 reply
  • 753 views

Hi

I have an issue with an error message that I set up on a pdf form. 

If you digitally sign the form by clicking in the Signature field you can sign with a digital signature set up in Adobe, and you can submit the form.

If you don't click the Signature field and sign with a digital signature you can't submit the form and will receive an error message, which is the way it is supposed to work.

 

However, the problem I have is if someone use the E-Sign area of the form to place a scanned copy of their signature over the top of the Signature field, the javascript does not recognise that the form is signed and you can't submit the form. Is there a way for the following javascript to be improved so that it recognises an E-Signature as well as a digital one?

 

var Addr1 = "compliance@fairholme.qld.edu.au"
var cSubLine = this.getField("Text1") + " - " + this.getField("Name")
var cBody = "Dear Compliance Adviser, Please find attached my " + this.getField ("Text1") + " for my DocMan file."

if(this.getField("Signature").value.length == 0)
{
app.alert("You must digitally sign this form before submitting.");
}
else
{
this.mailDoc({bUI: true, cTo: Addr1, cSubject: cSubLine, cMsg: cBody});
}

 

I have attached a copy of the form so you know what I am trying to do.

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
August 27, 2024

IMO, you should not "fix" it, as what those people are doing is not the correct way of signing the file, and it's not a real digital signature.

Known Participant
August 27, 2024

Then why does Adobe offer it as an option to sign using a scanned copy of a signature via E-Sign instead of forcing everyone to sign with a digital signature?

try67
Community Expert
Community Expert
August 28, 2024

Not everyone knows how to use digital signature fields... Anyway, that's a question for Adobe.