ISSUES WITH SAVING TO RECENT FOLDERS

Question

Prior to updating my computer when I hit save new file it would pop up with this window and would show me a list of folders I had recently saved files in. I save a lot of documents so having to search for the folder over and over again is driving me nuts. Why is the recent folders not showing up any more? it just defaults to the downloads folder now everytime.

Tariq Dar · Answer

Hi,

Sorry for the delayed response and the troubled experience.
Folder location or remembering the recent location is part of the OS feature not controlled by Adobe. If you are still experiencing the issue, let us know if it is the same experience with other apps.

If yes, you may check with Apple support, otherwise, provide us with the following information:

- Acrobat version installed.
- OS name and version.

- Screen recording of the issue

Thank you for your patience and understanding as we work to make things right.

~Tariq

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