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cp54321
Participant
June 6, 2024
Answered

Issuing viewing pdf's.

  • June 6, 2024
  • 1 reply
  • 214 views

I have an Abode Photography Plan and whilst it does not include Acrobat, I have always been able to just view (not edit) pdf's.  Today after signing out of Creative Cloud and later signing back in, I cannot call up a pdf without being given an option to buy or trial it in front of the file.

I download Acrobat Reader but it will not instal as it says I already have a better version of Acrobat loaded.

What is going on here???

This topic has been closed for replies.
Correct answer Amal.

Hi there

 

Hope you are doing well.

 

Please remove the application using the Acrobat cleaner tool (https://adobe.ly/3RQnqsn), reboot the computer and reinstall the application using the direct link (https://adobe.ly/3xAVCkV) and see if that works.

 

~Amal

1 reply

Amal.
Amal.Correct answer
Legend
June 27, 2024

Hi there

 

Hope you are doing well.

 

Please remove the application using the Acrobat cleaner tool (https://adobe.ly/3RQnqsn), reboot the computer and reinstall the application using the direct link (https://adobe.ly/3xAVCkV) and see if that works.

 

~Amal

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